By accessing this website you agree to these terms and conditions. If you do not agree to them you may not use and access this website.
The Clio Peppiatt website is provided for your personal, non-commercial use. You may use this website on a temporary basis and not for any commercial purpose whatsoever.
This website may contain links to other websites and products which are not operated by Clio Peppiatt. Clio Peppiatt holds no responsibility for them or any loss or damage they may cause whilst using them.

ACCEPTANCE OF YOUR ORDER
The display of any item on our website is not an offer to sell and Clio Peppiatt shall be under no obligation to supply the items ordered via the website. If you place an order, this will be your offer to purchase the item from us. We will acknowledge your offer within the hours of 10am-6pm Monday to Friday, we will be under no obligation to supply the products ordered unless we have the chosen products in stock and they are available at the price listed.

If the items are out of stock, subject to delay or the price is higher than shown on your order, we will contact you ASAP on the email address attached to your order. If we cannot contact you, we will continue to process the remaining items. We will not supply a substitute without your consent.

DELIVERY
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time.
Most orders will be dispatched within 2 to 3 working days. We cannot guarantee delivery on Saturdays and Sundays. We will contact you if there is a problem with your order or if the items are out of stock.

RETURNS POLICY
Returns can be made within the 28 days of receipt for a refund of an item. Exchanges can be made for different colours or sizes provided they are in stock.
For returns made outside the 28-day period we will happily exchange the product to the value that it was purchased at.
Please note that in the interest of hygiene, tights, underwear, swimwear and earrings cannot be returned.
Eyewear in sale may not be returned and refunded in any circumstance.
In all cases the items that are being returned should be in their original condition, which should include tags and any packaging. All goods will be inspected once returned.
Goods are your responsibility until they reach Clio Peppiatt. Please ensure items are packaged correctly, to prevent any damage in transit. We are not responsible for an items that are damaged once returned.

OUR RETURNS ADDRESS IS:
CLIO PEPPIATT
First Floor
51 Elgin Crescent
London
W11 2JU
UNITED KINGDOM

THE WEBSITE
Given the unpredictability of technology and the online environment, Clio Peppiatt will make no promise that our website will be uninterrupted or entirely error free. This includes bugs, viruses, software compatibility or material. Accessing the website is entirely at your own risk.
The content of our website is presented “as is” and we do not guarantee its accuracy. We reserve the right to amend errors, make unscheduled changes to our website, remove products or update product information at any time.

LIABILITY AND INDEMNITY
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.

COPYRIGHT STATEMENT
This website is owned by Clio Peppiatt, London. United Kingdom. All content including, prices, designs, logos, photographs, written and other material on our website are copyrighted to House of Holland. All worldwide rights are reserved. This site and its contents may only be used for personal and non-commercial use. Any reproduction in the whole or in part of our website is strictly prohibited unless written permission has been given by Clio Peppiatt.
Clio Peppiatt are proud to showcase their designs throughout the website. Please be aware that each of the various trademarks, product names, company names, fashion, accessories on the Clio Peppiatt website are the property of Clio Peppiatt.

GENERAL
We may change and modify these terms and conditions at any time. Please read the terms and conditions and check back often, they may change without notice. If you do not agree with any of our terms and conditions then you must stop using the website.

PAYMENTS THROUGH KLARNA
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United KingdomGermanySwedenNorwayDenmarkFinlandAustriaSwitzerlandand the Netherlands.
  • Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United KingdomGermanySwedenNorwayDenmarkand Finland.
  • Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods or tickets/ availability date of the service ​or in case of a subscription in accordance with the timelines communicate​d. You will be notified about the date(s) by email.
  • Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.